Sentara Norfolk General Hospital in Norfolk, VA (2024)

Sentara Norfolk General Hospital is a medicare enrolled Acute Care Hospital in Norfolk, Virginia. It is located at 600 Gresham Dr, Norfolk, Virginia 23507. You can reach out to the office of Sentara Norfolk General Hospital via phone at (757) 388-3000.


The ownership type of Sentara Norfolk General Hospital is Voluntary non-profit - Other and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Sentara Norfolk General Hospital is 490007.

Hospital Profile

NameSentara Norfolk General Hospital
TypeAcute Care Hospital
Location600 Gresham Dr, Norfolk, Virginia
OwnershipVoluntary non-profit - Other
Emergency ServicesYes
Medicare ID (CCN)490007

Patients' Experience Survey:


Overall Rating of the Hospital:


Willingness to Recommend Hospital:

76%

20%

4%

Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Cleanliness of Hospital Environment:

Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:

60%

30%

10%

Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Nurse Communication:

79%

15%

6%

Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Doctor Communication:

78%

17%

5%

Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Responsiveness of Hospital Staff:

68%

22%

10%

Always Patients who reported that they "Always" received help as soon as they wanted
Usually Patients who reported that they "Usually" received help as soon as they wanted
Sometimes or Never Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Communication about Medicines:

62%

19%

19%

Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Discharge Information:

88%

12%

Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Care Transition:

47%

48%

5%

Always Patients who "Strongly Agree" they understood their care when they left the hospital
Usually Patients who “Agree” they understood their care when they left the hospital
Sometimes or Never Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital

NPI Associated with the Hospital:

Unlike individual providers, Hospitals may have multiple NPI numbers for example, there can be a separate NPI for each unit within the hospital. We have found possible NPI number/s associated with Sentara Norfolk General Hospital from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1215024617
Organization NameSENTARA HOSPITALS
Doing Business AsSENTARA NORFOLK GENERAL HOSPITAL PHARMACY
Address600 Gresham Dr, Norfolk, VA 23507
Hospital TypeGeneral Acute Care Hospital
Phone Number757-388-1204

NPI Number1437119310
Organization NameSENTARA HOSPITALS
Doing Business AsSENTARA NORFOLK GENERAL HOSPITAL
Address600 Gresham Dr, Norfolk, VA 23507
Hospital TypeGeneral Acute Care Hospital
Phone Number757-388-3000

NPI Number1588005177
Organization NameSENTARA HOSPITAL MEDICINE PHYSICIANS
Address600 Gresham Dr, Raleigh Building 3rd Floor, Norfolk, VA 23507
Hospital TypeGeneral Acute Care Hospital
Phone Number757-388-3198

NPI Number1942266515
Organization NameHOSPITAL FOR EXTENDED RECOVERY
Address600 Gresham Dr, Ste 700, Norfolk, VA 23507
Hospital TypeLong Term Care Hospital
Phone Number757-388-1700

Structural Quality Measures:

Able to receive lab results electronicallyYes
Able to track patients' lab results, tests, and referrals electronically between visitsYes

Reviews and Comments

Hospitals in Norfolk, VA

Sentara Norfolk General Hospital
Acute Care Hospital
Location: 600 Gresham Dr, Norfolk, Virginia 23507
Phone: (757) 388-3000

Bon Secours Depaul Medical Center
Acute Care Hospital
Location: 150 Kingsley Lane, Norfolk, Virginia 23505
Phone: (757) 889-5000

Sentara Leigh Hospital
Acute Care Hospital
Location: 830 Kempsville Road, Norfolk, Virginia 23502
Phone: (757) 261-6700

Childrens Hospital Of The Kings Daughters Inc
Childrens Hospital
Location: 601 Children's Lane, Norfolk, Virginia 23507
Phone: (757) 668-9647

Medicare Hospital Compare

Hospital Compare provide information about the quality of care at over 4,000 Medicare-certified hospitals across the country. You can use Hospital Compare to find hospitals and compare the quality of their care.The information on Hospital Compare:

  • Helps you make decisions about where you get your health care
  • Encourages hospitals to improve the quality of care they provide

In an emergency, you should go to the nearest hospital. When you can plan ahead, discuss the information you find here with your health care provider to decide which hospital will best meet your health care needs.Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), in collaboration with organizations representing consumers, hospitals, doctors, employers, accrediting organizations, and other federal agencies.

Sentara Norfolk General Hospital in Norfolk, VA (2024)
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